If you forgot your password:
- Open the app and click on "forgot password" from the sign in screen
- Enter the email on your app account and click done
- Enter the verification code sent to your email, click done (if you do not see the code please check junk/spam mail) then scroll down and click "continue"
- Enter a new password and click continue to sign into the app using your new password.
Reset password from app settings screen:
- Open th main menu in the app and click “Settings”
- Click "Change Password"
- Enter your current password
- Enter new password
- Confirm password & click continue
*You can also click "reset" at the bottom of this screen if you forgot your current password
Please ensure your app is always updated to the latest version.